Skip to main content

Menu

Home
About

Log In / Join

My profile

Edit profile
Sign out

Search this site...

Search

About

Welcome to Your Say Mitcham

You are here:

Home
About

Your Say Mitcham Has a New Look

We have launched a new and improved engagement platform to make it even easier for you to share your ideas and stay connected with local projects. As an existing member, your account has been transferred to the new site. When you next log in, you’ll be prompted to reset your password. While you’re there, we recommend updating your profile and notification preferences so you receive updates about the topics and areas that matter to you.

Select ‘Log in / Join’ at the top of the page, click ‘Forgot your password?’, enter your email and choose ‘Reset and Email Password’. You’ll then receive an email with further instructions.

After resetting your password, visit your Member Profile to update your categories and locations of interest. This helps us send you notifications about projects that are most relevant to you, so you never miss an opportunity to get involved. To update your profile, log in to Your Say Mitcham, go to the top banner and select ‘My profile’ then ‘Edit profile’.

Welcome to Your Say Mitcham, the City of Mitcham's online community engagement hub, where the community and Council are together building a welcoming and inclusive community that values its heritage and natural environment.

We are committed to working with you to form decisions and projects that will help shape our community.

We invite you to use Your Say Mitcham to share your ideas, provide feedback and stay up to date on key decisions and priorities for our City. Council will use the information you have provided when making decisions and delivering services.

Your privacy is protected on Your Say Mitcham to ensure a secure environment for idea sharing. All consultations undertaken by the City of Mitcham are guided by our (External link)Public Consultation Policy.

Quick Poll

We are here to listen. How do you most like to share your views and ideas?

Ignore this field. It is used to detect spammers. If you enter anything into this text box, your submission will be rejected. Ignore this field. It is used to detect spammers. If you enter anything into this text box, your submission will be rejected. Ignore this field. It is used to detect spammers. If you enter anything into this text box, your submission will be rejected.

We are here to listen. How do you most like to share your views and ideas?

Written submissions - Your thoughts and views about a proposal are submitted in writing.

Community meetings and information sessions - Information is presented at a gathering. People can ask presenters questions.

Workshops and focus groups - Stakeholders are invited to work together to brainstorm, vision, understand issues and develop options.

Drop-ins and on-site pop ups - Held on-site, at an event or at a venue such as a shopping center/library – You can drop in and find out about an initiative, or discuss a topic or project.

Online ideas, forums and discussions - Ideas, views and opinions are shared and discussed online.

Ward Forums - An opportunity for you to meet with Council and other community members face to face to discuss different issues.

Surveys - You can respond to a series of questions about an issue or project.

Online meetings - Opportunities to discuss issues online without leaving your home.

Dropping pins and comments on a map or plan - View a map or plan online and add comments, likes and/or dislikes.

Quick Polls (like this one) - You can provide a quick response to a single question.

To contribute you must sign up or login.

You have voted on this survey.

Documents

Public Consultation Policy
PDF (381.16 KB)

Documents

Public Consultation Policy
PDF (381.16 KB)

FAQs

Why talk to us?

FAQs

Why talk to us?

Your feedback will help inform the decisions we make and guide the future of the City of Mitcham.

As your Council we are committed to working with you and our local communities and stakeholders to understand your needs and aspirations and to explore and find best fit solutions.

By talking to us you can help us understand how decisions, projects and proposals affect you.

We understand that people live busy lives and have many different competing priorities. We want to provide a range of opportunities for you to share your views and help us make decisions about things that affect you.

Your Say Mitcham is the engagement section of Council’s website where you can share your ideas and provide feedback on issues and projects that matter to you at a time that suits you.

Take the Quick Poll and tell us how you like to share your views and ideas.

What are the benefits of online engagement?

Online engagement is a quick, safe and convenient way to have your say on a range of issues and topics.

It is a great way to keep up to date and contribute your views on issues affecting your community.

You can see what other community members think about an issue or topic, and then respond with your own views.

You don't have to attend community meetings at a set place and time because you can contribute at a time and place that suits you.

It allows for a range of different people, with different views to discuss matters that impact on their community.

Why do we require registration to contribute to projects?

By registering on Your Say Mitcham you have a direct line to Council to make sure that your views on community issues and matters are heard.

Our challenge is to understand the range of perspectives in our diverse community. By registering and telling us a bit about yourself you help us understand our community better.

Registering on Your Say Mitcham is quick and simple with a few important questions that help us understand who is participating. By registering, we know that you are a real person with genuine responses and opinions. This promotes accountability and encourages people to provide more thoughtful responses because feedback can be attributed to them and helps us flag if someone is leaving multiple comments to support their own position.

Knowing a little more about who you are and how you use the City will ensure we get a higher quality of data to go along with your feedback. The data will help us target feedback from specific groups (e.g. age, gender) as well as from different areas of our City and in-turn will provide a richer and more valuable response to help Council make decisions.

Ever get tired of filling out your details every time you do a survey? When you register, your details will be stored. Next time you just log on and away you go, making it quicker and easier than ever to fill out the survey.

By registering we can also keep you updated on important project news, upcoming opportunities and how you can find more information on a range of issues and topics.

Most importantly it also means that we can let you know any news if something major changes about the consultation and we can let you know the outcomes of the project you have been interested in and how community comments have contributed to decision making and project outcomes.

Please note that your personal details remain private (please see our privacy frequently asked question).

What is my screen name?

Your screen name will appear with your comments in some of the tools that we use. When you register you can still comment anonymously by using a screen name that does not identify you. All other information provided to us is kept confidential and only used under the Terms of Use.

What happens to my feedback?

Your feedback is collated along with other comments, ideas and suggestions and is used to inform Council decisions. It will be used to develop various Council strategies, projects and programs. By participating you will help provide valuable insights into community views and opinions around different issues. This does not mean that every suggestion will be incorporated every time, but it will help us weigh up different options.

Online data is used alongside feedback collected through face to face consultation activities such as workshops, stakeholder group meetings and pop up events.

How is Your Say Mitcham moderated?

All moderation is carried out by our service provider Social Pinpoint and is independent to the City of Mitcham. The moderators do not edit or alter any comments and will only remove comments deemed to be significantly off topic, offensive or malicious, in which case they are removed from the site immediately. Social Pinpoint notify the contributor and explain the reasons for removing the comment. For further information we suggest you refer to the guidelines at the moderation tab in the menu bar at the bottom of the page.

What about privacy?

Your privacy is absolutely protected and Council will only use your email to contact you with updates and to invite you to participate in consultations. Your email address will not be distributed to any third party or used for any other purpose.

How do I update my records?

You can log into your account and update your details at any time. Hover over your user name (top right of the home page) and click on 'Profile'.

Can I cancel the emails I receive from Your Say and keep my registration?

Yes. You can unsubscribe from our emails at any time.

Can I cancel my registration?

Yes. Email us at yoursay@mitchamcouncil.sa.gov.au and we will cancel your registration and close your account.

How can I submit feedback?

Your feedback can be submitted via Your Say Mitcham through online forums, quick polls and surveys relevant to each project currently open for consultation. To participate simply register on Your Say Mitcham.

Alternatively comments can be emailed to yoursay@mitchamcouncil.sa.gov.au or posted to

Community Consultation
[Title of Project]
PO Box 21, Mitcham Shopping Centre Torrens Park SA 5062

Connect with us

Discover ways to stay informed

Acknowledgement of Country

The City of Mitcham acknowledges the Kaurna People as the Traditional Custodians of our Council area. We pay our respects to Kaurna Elders past, present, and emerging and value the contribution that First Nations people make to the community.

Aboriginal flag Torres Strait Islander flag

Privacy Policy
Terms of Use
Accessibility
Moderation

Privacy Policy

What this policy covers

We, City of Mitcham, take our privacy obligations seriously and we’ve created this privacy policy to explain how we treat your personal information collected on this website. Personal information is information we hold which is identifiable as being about you.

Our collection, use and disclosure of your personal information is regulated by the Australian Privacy Principles under the Privacy Act 1988. You can find more information about your privacy rights at the Privacy Commissioner's web site: http://www.oaic.gov.au.

The software platform this website runs on and associated technology operations are provided by Social Pinpoint. Click this link for the Privacy Policy governing their service.

What personal information we collect

Profile Information

We collect information from you when you register to use this site. This includes your email address and additional demographic information as provided by you on the registration form.

Please note that you are able to browse any publicly accessible sections of this website completely anonymously without signing up.

Engagement Information

The content you create as part of your interactions with this website. These can include responses to surveys, comments on discussion forums, or any of the other engagement opportunities available here.

Usage Information

We collect information about your usage of the site, such as pages visited, documents downloaded, etc.

How we use the information we collect

We collect this information in order to:

analyse and interpret it to help meet our objectives and obligations;
communicate information to you about engagement opportunities, events and other initiatives; and
respond to enquiries and otherwise engage with stakeholders.

External links

Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of linked websites and we suggest you review the privacy policies of those websites before using them.

Security

While no online service is completely secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take all reasonable measures to do so.

Requesting access or correcting your personal information

Subject to applicable local laws and regulations, you may have some or all of the following rights with respect to your personal data:

to access your personal data and to rectify any inaccuracies within that personal data;
to request for the erasure of your personal data residing with us;
to request your personal data in portable, machine-readable format; and
to withdraw your consent to our processing of their personal data.

If you wish to contact us with a request relating to personal information we hold about you, please contact us using the contact details set out below including your name and contact details. We may need to verify your identity before providing you with your personal information.

In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.

Contact Us

For further information about our privacy policy and related information practices, or to access or correct your personal information, or make a complaint, please contact us on yoursay@mitchamcouncil.sa.gov.au

Terms of Use

The following Terms and Conditions govern the use of Your Say Mitcham (“the site”). The software platform is owned by Social Pinpoint Pty Ltd and operated by us, City of Mitcham.

By accessing and using this site, you are choosing to accept and comply with the Terms presented throughout this agreement as well as the Privacy Policy and Moderation Policy. These Terms apply to all visitors and users of this site. Linked sites, affiliated services or third party content or software have their own Terms that you must comply with. If you disagree with any of the Terms presented in this agreement, you may discontinue using the site immediately.

If you are under 18 years old, please ensure that your parent or guardian understands and accepts these Terms and Conditions (including the Privacy Policy and Moderation Policy).

What are the conditions with a user’s account?

While using the site, you must not violate any applicable laws and regulations. It is our duty to protect the confidentiality of content you provide on our site in accordance with our Privacy Policy. When you create an account with us, you must always provide us with accurate information. Failure to provide accurate information violates the Terms, which may result in immediate termination of your account on our service. You are responsible for protecting your own password you use for this site and for any activities done under that password. Unauthorised use of your password or account must be immediately reported to us. In some cases, we or our agents may require access to your user accounts to respond to technical issues.

We are not responsible for the content on the site that has been provided by the users of the site. Any content posted by you is subject to the rules of our Moderation Policy. Your contribution to the site may be edited, removed or not published if we consider it inappropriate (refer to Moderation Policy). Contributors should also be aware that their posts may remain online indefinitely. Where practical, you may choose not to identify yourself, deal with us on an anonymous basis or use a pseudonym.

What do we require from our users?

You must understand and agree that, without limitation:

all information, data, images and other materials are the sole responsibility of the person from whom the content originated;
you are prohibited from advertising or offering to sell or buy any goods and services
you cannot transmit Content that contains software viruses or programs designed to change or destroy the functionality of any computer software or hardware; or
you cannot collect or store personal data about other users of the site
you cannot impersonate any person or entity, including without limitation to a City of Mitcham representative
you cannot interrupt or interfere with the site or servers or networks connected to the site
you cannot attempt to gain unauthorised access to the site or other use accounts

Can your account be suspended or terminated?

We may terminate or suspend access to your site and/or account immediately, without prior notice, including without limitation if you breach the Terms. We may immediately deactivate or delete your account and all the related files and information in your account. After your account has been terminated, the content you have posted may also remain indefinitely on the site.

If you want to terminate your own account, please send an email to yoursay@mitchamcouncil.sa.gov.au

Governing Law

These Terms shall be governed in accordance with the laws of South Australia without regards to its conflict of law provisions.

Indemnification

City of Mitcham, its subsidiaries, affiliates, officers, agents, licensors and other partners are not responsible for any loss, liability, claim, or demand, including legal fees, made by any third party due to or arising from a breach of this agreement and/or any breach of your representations and warranties set forth above.

What content do we own?

This website contains the copyrighted material, trademarks, patents, trade secrets and other proprietary information (“Intellectual Property”) of City of Mitcham and its suppliers and licensors. City of Mitcham owns and retains all proprietary rights in the intellectual property. All intellectual property in the content of this site including without limitation to text, software, source code, pages, documents and online graphics, photographs, sounds, audio, video and other interactive features are owned by or licensed to us.

Any original content that you submit or post on our site may be made available to the public and allows users to share your content (with the end user acknowledging your contribution) under the Creative Commons Attribution-ShareAlike 4.0 Australian License.

Except for Intellectual Property which is in the public domain or for which you have been given written permission, you may not copy, alter, transmit, sell, distribute any of the Intellectual Property on this site.

We are not responsible for your communications or dealings, including payment and delivery of goods or services, with a third party found via our website. Any loss or damage incurred from those communications or dealings are solely between the user and the third party.

Disclaimer and Warranties

Users must agree that your use of the site is at your own risk. We make no warranty that the site will meet your requirements or be uninterrupted or error-free. Any material that the user downloads through the site is done at their own risk and are responsible for any damages to their computer system or loss of data.

What happens if these Terms change?

We reserve the right, at our sole discretion, to modify or replace these Terms at any time without notice. The most recent version of the Terms can be seen on this page. By continuing to access or use our site after those revisions become effective, you agree and will comply to the revised terms. If you do not agree to the revised terms, please discontinue using our site.

Contact Us

If you have any questions about these Terms, please contact us at yoursay@mitchamcouncil.sa.gov.au

Welcome back

Email address

Password

Remember me

Forgot your password?

Need an account? Sign up today

Email address

Reset password

Enter your email address below. We will send you instructions to reset your password.

Email address

Back to Log in

Join our online community to participate in shaping our future

Creating an account helps us better understand your needs and the needs of the community.

Ignore this field. It is used to detect spammers. If you enter anything into this text box, your submission will be rejected. Ignore this field. It is used to detect spammers. If you enter anything into this text box, your submission will be rejected. Ignore this field. It is used to detect spammers. If you enter anything into this text box, your submission will be rejected.

Username Required

Email Address Required

Password Required Your password must have a minimum length of 5 characters.

I agree to the privacy statement Required

By creating an account you agree to our Privacy Policy and Terms of Use

Already have an account? Log in now

Thank you, your account has been created.

You're almost there, we just need a little more information

Completing the questions below helps us better understand the diverse range of people who contribute their ideas. The questions are optional.

Ignore this field. It is used to detect spammers. If you enter anything into this text box, your submission will be rejected. Ignore this field. It is used to detect spammers. If you enter anything into this text box, your submission will be rejected. Ignore this field. It is used to detect spammers. If you enter anything into this text box, your submission will be rejected.

User Details

Postcode

Year of Birth

Categories of Interest

Locations of Interest

I would like to be notified by email of new projects that match my interests

I would like to receive monthly newsletter

You’re using an outdated browser.
Some features of this website may not work correctly. To get a better experience we strongly recommend you download a new browser for free:

About

Your Say Mitcham Has a New Look

How to reset your password

How to update your interests

Quick Poll

We are here to listen. How do you most like to share your views and ideas?

Connect with us

Acknowledgement of Country